Frequently Asked Questions
Everything you need to know about your Wallhack gear.
What is the typical shipping timeframe?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on customs.
Do your products come with a warranty?
Yes, all Wallhack electronic peripherals include a 12-month limited warranty covering manufacturing defects and hardware failures under normal use.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be in their original packaging with all accessories included. Please note that opened software or digital keys are non-refundable.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's tracking portal.
Are your peripherals compatible with consoles?
Most of our hardware is plug-and-play compatible with PC, Mac, PlayStation, and Xbox; however, we recommend checking the 'Technical Specs' section on specific product pages for full compatibility details.